What to Do After a Car Accident – Car Crash Guide

Being involved in a car accident can be a distressing and overwhelming experience. It is crucial to know what steps to take immediately following a collision to ensure your safety, protect your legal rights, and navigate through the aftermath effectively. In this car crash guide, we will outline the essential actions you need to take after a car accident.

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Immediate Steps to Take Post-Accident

Ensure Safety

The first and most important step after a car accident, especially in areas like Brisbane, is to ensure the safety of yourself and others involved, considering the high number of fatalities recorded in the region in 2022. Move to a safe location, if possible, and turn on hazard lights to alert other drivers.

what to do after car accident

Call Emergency Services 000 – Triple Zero

Call the police on 000 and let them know about your accident and whether anyone is injured. You can also call Policelink on 131 444. Calling Triple Zero or Policelink is not always mandatory, but you must call emergency services if:

  • Someone is injured or trapped
  • Someone requires an ambulance
  • Police assistance is necessary to attend to hazards
  • The police need to redirect traffic
  • There is significant property damage
  • One of the drivers seems to be under the influence of alcohol or drugs
  • Someone refuses to exchange all necessary information.

Exchange Information

Exchange details with the other individuals involved in the accident. Obtain their names, contact numbers, physical address, insurance; insurance, contact details, vehicle registration numbers, licence plate numbers, as well as each car make and model. Be cooperative and avoid discussing fault or accepting blame. You may also need to call a tow truck to move your car at this point. 

Reporting a Crash to the Police

When is it Mandatory?
Given the 7,589 hospitalised casualties from crashes in Queensland in 2022, reporting a car accident to the police is typically mandatory if there are injuries, fatalities, or major damage. However, specific laws may vary depending on your jurisdiction.

Consequences of Not Reporting
Failing to report an accident when it is required by law can result in penalties such as fines or even the suspension of your driver’s licence. It’s always better to err on the side of caution and report the incident.

Documenting the Accident

Take Photographs

Luckily, most people have smartphones with working cameras these days, so it’s easy to document the accident scene by taking photographs. Capture images of the vehicles involved, the damage, and any visible injuries. These photographs can serve as crucial evidence later during insurance claims or legal proceedings.

Gather Witness Statements

If there are any witnesses to the accident, collect their contact information and ask for their statement. Witness testimony can play a vital role in establishing facts and determining fault.

Make Notes

Write down any important details regarding the accident, including the time, date, location of the accident, road conditions, weather conditions, and a precise account of what happened while it is still fresh in your mind. This information will be helpful when filing insurance claims or discussing the incident with legal professionals. 

Many people often find it easier and faster to record a voice memo with all of the details noted above. You can transcribe your voice memo at a later stage, when the shock of the accident has worn off, and you’re feeling up to it.

Seeking Medical Attention

Immediate Medical Attention

If you or anyone involved in the car accident is injured, seek immediate medical attention, even if the injuries seem minor. Some injuries, such as concussions and internal bleeding, may not be immediately apparent but can develop into serious conditions if left untreated.

Follow-up Medical Care

After receiving initial medical attention, follow up with any recommended treatments or appointments. Remember to keep copies of all medical records, bills, and receipts related to your injuries.

Keep Medical Records

Keep detailed records of all medical treatments, medications, and any limitations or disabilities resulting from the accident. These records will be essential when making insurance claims or pursuing legal action. It’s also a good idea to make certified or notarised copies of these records. Remember to keep all of your documents in a safe place.

Even if at fault, you may have a right to compensation. Start your claims check:


After a car accident in regions like Brisbane, securing professional legal counsel is paramount. Notably, the Queensland road safety statistics indicate a significant number of fatalities and an upward trend in casualties, so knowing who to turn to has never been more important. 

WT Compensation Lawyers handle car accident claims and can provide the expert advice and representation you need. We understand the complexities of the legal system and are committed to helping you navigate it, ensuring your rights are protected and you receive fair compensation.

Expert legal advice is invaluable in understanding the nuances of your case, dealing with insurance companies, and maximising your compensation. WT Compensation Lawyers bring a wealth of experience and knowledge to help you make informed decisions and advocate for your best interests.

Finding the Right Lawyer

Choosing the right lawyer is crucial. Look for a professional like a personal injury and car accident lawyer in Brisbane with a proven track record, such as WT Compensation Lawyers. Consider their reputation, communication skills, and commitment to securing the best outcome for you. It’s also a good idea to know what other people are saying about the lawyer and their firm; Google Reviews is a great place to start. 

Understand your legal rights and responsibilities in the aftermath of a car accident. If you are not at fault, you are entitled to seek compensation for your injuries, medical expenses, property damage, lost wages, and pain and suffering. Even if you are at fault, you may still be entitled to compensation – your lawyer will discuss all of your options with you in detail during your consultation. 

When You Are Not the Negligent Driver

If the accident was caused by another driver’s negligence, you have the right to pursue a legal claim against them and their insurance company. Consult with your lawyer about the best course of action.

Understanding Liability and Fault

Determining liability and fault can be complex in car accident cases. Your solicitor will help assess the circumstances of the accident and establish liability based on negligence or other legal principles.

Your solicitor will guide you through all legal proceedings, such as filing a Compulsory Third Party (CTP) claim, adhering to time limits, and ensuring all necessary documentation is submitted on time and correctly.

Time Limit for Lodging a CTP Claim

Be aware of the time limit for lodging a CTP claim, as it varies between jurisdictions. Filing the claim within the specified time frame is crucial to avoid losing your right to compensation.

Validity of Compensation Claims

Consult with your solicitor to assess the validity of your compensation claim. Factors such as liability, fault, damages, and evidence will be evaluated to determine the strength of your case.

Dealing with Insurance Companies

Notify Your Car Insurance Company

Notify your insurance company about the accident as soon as possible, even if you are not at fault. Your insurance company may request further details, such as a police accident report and the other driver’s contact information. Provide them with the necessary details and cooperate with their investigation. 

Review Your Insurance Policy

Review your insurance policy to understand the coverage you have and any exclusions or limitations that may apply to your situation. You may also be expected to make a claim online or submit supporting documents online. 

Handle Settlement Negotiations

If you receive a settlement offer from an insurance company, consult your lawyer before accepting or signing any documents. They will help negotiate a fair settlement that adequately compensates you for your damages.

Repairing Your Vehicle

Choose a Repair Shop

Select a reputable repair shop to assess the damage to your vehicle and provide an estimate for repairs. You should always consider obtaining multiple quotes for comparison.

Deal with Total Loss

If your vehicle is deemed a total loss, your car insurance company may offer you a settlement for the vehicle’s market value. Consult with your lawyer to ensure you are receiving fair compensation.

Rental Cars and Alternative Transportation

If your vehicle requires repairs, discuss rental car options with your insurance company. Some comprehensive car insurance plans may provide coverage for a temporary replacement vehicle. Alternatively, explore other options, such as public transportation or ride-share services.

Emotional and Psychological Considerations

Seek Support

Dealing with the aftermath of a car accident can take a mental and emotional toll. Seek support from friends, family, or professional counsellors to help manage the stress, trauma, and emotions associated with the incident.

Manage Stress and Anxiety

Practise stress management techniques such as deep breathing exercises, meditation, or engaging in hobbies or activities that promote relaxation. Give yourself enough time to recover before introducing any other stressful activities into your routine. A counsellor or therapist will also be able to help you manage stress and anxiety. 

Learn and Move Forward

Use the experience as an opportunity to learn and grow. Focus on recovery, both physically and emotionally, and take steps forward towards rebuilding your life after the accident.

Understanding Fault and Responsibility

Assessing Fault and Consequences

In the aftermath of a car accident in Brisbane or anywhere in Queensland, where there were 286 fatalities from September 2022 to August 2023, assessing fault and responsibility is crucial. This assessment is crucial for insurance claims, legal proceedings, and potential compensation.

What if the Accident is My Fault?

If you are at fault for the accident, inform your insurance company and consult with your solicitor to understand the consequences and legal obligations.

Rights and Responsibilities

Understanding your rights and responsibilities as a driver will help you navigate post-accident situations more effectively. Adhering to traffic laws and practising defensive driving can prevent accidents and minimise risks.

Evaluating Compensation Eligibility

Criteria for a Valid Compensation Claim
To be eligible for compensation, you must establish that the accident was caused by another party’s negligence or recklessness, resulting in damages and injuries.

Process of Claim Assessment
Consult with your lawyer to understand the claims assessment process, including gathering evidence, proving liability, and documenting damages to support your compensation claim.

Importance of Legal Advice

Seek expert legal opinions from professionals in personal injury and car accident cases. They can provide the necessary expertise to strengthen your claim.

Consultation and Representation Options
Discuss your legal options with a solicitor who can offer consultations, representation, and advocacy, depending on your specific needs and requirements.

Even if at fault, you may have a right to compensation. Start your claims check:



Car accidents in Queensland, especially in areas like Brisbane, can have far-reaching consequences, both physically and emotionally, as evidenced by the high number of fatalities and hospitalised casualties reported in 2022. Following the appropriate steps after a car accident can help protect your safety and legal rights and facilitate your recovery process. 

At WT Compensation Lawyers, we believe that your well-being is our top priority. Our team of seasoned lawyers will help you navigate the accident aftermath and seek fair compensation for your damages. Sit back and relax while we guide you through the myriad, complex legal processes and advocate for your best interests. Contact us today to book your consultation.

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Thank you WT Compensation Lawyers for your hard work, commitment and dedication towards settling my case. This was my first ever experience having the helping hand of a lawyer and I’m glad it was with your firm! Thank you very much for making everything seem so easy and clear for me to understand. I will definitely know who I can trust in regards to seeking legal aid

Asipeli Feki

Warm, kind, compassionate, knowledgeable… I could go on and on about Jono and his great team at WT Compensation Lawyers. The words thank you don’t even begin to describe how grateful I am to this great team of personal injury lawyers and for the way they help people and show that they genuinely care about their clients.

R Rasul

I am beyond grateful for the genuine assistance of WT Compensation lawyers to get through with my claim. Absolutely every single person I had contact with at the team were amazing. I especially want to thank Jono Wu who helped me achieve an outstanding outcome.

Virginia Su

Jono, Sinny and everyone at WT Compensation Lawyers are the best car accident lawyers in Brisbane I’ve come across. The genuine care, compassion and human kindness they show to their clients is clear from the very first moment you speak to them. I cannot recommend them enough to anyone in need of a personal injury lawyer and would not hesitate at all to refer any of my family or friends. Thank you guys always for all your great work.

Ru McKinnon

Big thanks to WT, Jono, Sinny and the entire team. I couldn’t be happier with boys and the help they’ve given me and my family over the years. Both my sister and partner had car accidents and got unreal results from their claim. These guys are talented, empathetic and genuinely want the best for their clients and I couldn’t recommend them more if you want the best car accident lawyers.

Tylor Bunting

WT Compensation Lawyers advises that you do not take unsolicited advice on car accident compensation if you are contacted by phone, email or on social media after a car accident. Queenslanders have been contacted by car crash scammers who the MAIC warns have contacted people to trick them into sharing personal information. This information is then sold by the car crash scammer to law firms. You should never be pressured into bringing a compensation claim and our law firm always ensures that you are in control of decision-making about your case.

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